Privacy Policy

Marwells Construction ("we", "us", "our") respects your privacy. This policy explains what personal information we collect through this website, why we collect it, and the choices you have. We process personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information we collect

We only collect information that you choose to give us when you use the contact form or the quote form, call us or email us. This may include:

• your name, email address and phone number;
• the postcode or area of your project;
• details about your property and the work you are interested in;
• any other information you include in your message.

When you send a form, we also record the date and time and your IP address. We use this to protect the website against spam and misuse.

How we use your information

We use your information to:

• reply to your enquiry and discuss your project;
• arrange consultations and site visits;
• prepare quotations and written agreements;
• keep a record of our communication with you.

Our lawful basis is your consent, given when you send a form, and our legitimate interest in responding to enquiries about our services. If you become a client, we also process your information to carry out our contract with you.

We do not sell your personal information, and we do not use it for marketing unless you have asked us to.

Who we share it with

We only share your information where it is needed to deliver our services, for example with the companies that host this website and our email. We may also share information where the law requires us to.

How long we keep it

We keep enquiry details for as long as needed to respond and follow up. If you become a client, we keep project records for as long as required for legal, insurance and accounting purposes. After that, we delete them securely.

Cookies

This website uses one essential cookie to keep forms secure while you are browsing. It does not track you and is deleted when you close your browser. We do not use advertising or analytics cookies.

Your rights

You have the right to ask for a copy of the personal information we hold about you, to ask us to correct or delete it, to object to how we use it, and to withdraw your consent at any time. To make a request, please contact us using the details below.

If you are not happy with how we have handled your information, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Contact us

If you have any questions about this policy, please contact Marwells Construction using the email address or phone number shown on our Contact page.